Aftercare

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HEALING TIME

Healing timelines vary, but generally lobes take 2 months, everything else 3-12+

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KEEP IT CLEAN

Squirt saline or run water over the front and back of your piercing 1-2 times daily, but don’t over do it!

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NO SNAGS

Watch out for towels, scarves, and hair – they can snag and pull out your stud!

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THE BIG NOs

Don’t twist or rotate your piercing or clean with anything more serious than saline.

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STAY DRY(ISH)

Don’t submerge your stud in water for 2 weeks. No pools, baths, oceans, etc.

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SLEEP SMART

Sleeping on your piercing while it heals will cause irritation and extra swelling.

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DON’T FREAK OUT

Bleeding, swelling, tenderness, itching, soreness, bruises, and crusties are normal.

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IS IT READY

No discharge, swelling, redness, flaking, or soreness means you’re healed! Time to swap your stud.

FAQS

What hours is Studs open?

You can see our hours here.

What methods of payment do you accept?

On our e-commerce site, we accept all major credit cards as well as Google Pay, Apple Pay, Venmo, and PayPal. Our stores accept all major credit cards as well as Google Pay and Apple Pay; we are cashless.

What is your jewelry made of?

All of our piercing jewelry is made of high-quality, implant-grade metals: surgical steel, titanium, or 14k gold. Our non-piercing jewelry varies. For the majority, our base metals are brass and sterling silver, then finished with durable silver or gold plating. Take a peek at the description of each earring for specifics.

Is your jewelry nickel-free? What does that even mean anyway?

So you might assume nickel-free means zero nickel, right? Nope. Surgical steel and sterling silver are considered hypoallergenic, but pure metals still contain some traces of nickel. For the majority of people, that trace amount of nickel isn’t an issue.
Jewelry is often plated with gold or silver, leading other brands to claim its “nickel-free”, since the layer touching your skin doesn’t have nickel. But as the plating wears down over time, your skin can come into contact with the base metal (which contains trace nickel). We want to be as clear as possible and let you know that some of our jewelry contains trace amounts of nickel which naturally appears in pure metals like surgical steel or sterling silver. It only affects you if you have a nickel allergy, but we want you to be informed. Whether or not you have an allergy, we recommend taking your jewelry off each night before you go to bed and storing pieces in a cool, dry place to prevent that base layer from showing up sooner.

Is your jewelry hypoallergenic? Help me, I have allergies and don’t know what will work.

OK, here are the basics: calling jewelry hypoallergenic means it’s made of pure metals such as platinum, 14k gold, titanium, surgical steel, fine silver, or sterling silver.  All of our piercing jewelry is hypoallergenic, as is some of our non-piercing jewelry (any sterling silver options). If you have a nickel allergy you’ll want to choose one of our titanium or 14k gold pieces. For most people (even those with sensitive ears), all of our earrings should be fine, but if you have allergies, be sure to check out the materials details on each piece. We also recommend taking your earrings off at night to give your ears a rest.

Does your jewelry come in singles or pairs?

Most of our earrings are sold as singles. Buy one, two, or seven—your ears will love it!

How can I get in touch with Studs?

Email us at heystud@studs.com and we'll get you taken care of! We typically respond within 24 hours.

I texted/emailed you, when will you respond?

We aim to reply to every email or text within 24 hours. Hang tight!

Does Studs do body piercings?

Nope - we’re all ears for now!

How old do I have to be to get pierced at Studs?

We pierce ages 8 and up. If you are under 18, you must have a parent or legal guardian present. We ID everyone, no matter what, and legal guardians will be asked to present an ID. Acceptable forms of ID include a government-issued ID, a driver's license, or a passport.

What do you pierce with?

We pierce with single-use needles, not guns. All of our piercing jewelry is made of high-quality, implant-grade metals: surgical steel, titanium, and 14k gold.

What type of piercings do you do?

You can see all our options on our piercing page here.

How much will it cost?

The piercing service is a flat $35 fee for a single piercing, and $50 for any two piercings. The piercing jewelry is a separate cost and ranges from $30-$180. You can see our options here.

How much does piercing jewelry cost?

Our piercing jewelry ranges from $30-$180. Each piece is priced individually.

Is the jewelry included in the price of my piercing?

No, but this is the math: cost of a piercing at Studs = price of the piercing service + price of the piercing jewelry you choose.

Can I buy piercing jewelry online?

Our piercing jewelry is only available in-store.

Can I buy piercing jewelry if I’m not getting pierced?

Yes, but right now our piercing jewelry is only available in our stores.

Do you take appointments?

Yes! We take appointments every day from 12-4pm; you can schedule one hereWe are walk-ins only every day from 4pm-close. 

Can I get pierced with a friend?

We love friends! For safety reasons we only allow one other person with you in the piercing room, but extra guests can wait outside in the main store area.

How long will my piercing take to heal?

Timelines vary based on your specific piercing and your body. Typically, ear lobe piercings take around 2 months, while upper or inner ear piercings take between 3-12 months to heal. Read our full guide to taking care of your piercing here.

How do I take care of my piercing?

It’s important to clean the front and back of your piercing a few times daily with saline spray. You can read our full guide to taking care of your piercing here.

How do I remove my jewelry once it’s healed?

The way you remove the earring depends on the type of piercing you have.

Threaded: Hold the post with your index finger and thumb, then lightly rotate it to the left, delicately unscrewing the back until it separates from the front.

Push Pin Earring: Grasp the back of the earring with your index finger and thumb. Pull outward on the earring back while slowly increasing the pressure until it loosens and the earring comes undone.

Fixed Bead and Seamless Hoop: Move the hoop’s hinge out from the earring hole towards the bottom of your lobe. Once the connection point is outside of your ear, gently grasp each side of the clicker and pull apart, taking care to not snag the earring. 

Captive Fixed Bead Ring: Hold the end of the hoop that is fixed to the bead with your index finger, then use your other hand to gently bend the ring.

How should I care for my jewelry?

Resist the urge to sport it always: to maintain your jewelry’s finish we recommend taking your earrings off at night. Store your jewelry in a cool, dry place. You can use the airtight baggies your jewelry comes in or stash them away in a jewelry box, but be sure to keep them away from humidity (so not in the bathroom). 

Stay dry: Sweat, pools, sunscreen, hairsprays, lotions, and shampoos can all affect your jewelry. If you’re putting something on, take your jewelry off before applying or do your best to avoid getting it on your earring. 

Cleaning: We recommend mild soap and non-abrasive polishing cloths to keep pieces sparkly clean.

Can I change or cancel my order?

Email us at heystud@studs.com and we can sort it out. If your order has already shipped out, you can return it by printing out a prepaid return label here for a full refund within 14 days of purchase. Piercing jewelry cannot be returned.

What if the item I received is incorrect or defective?

We’ll handle it! Email us at heystud@studs.com and we will get you taken care of!

What’s your return policy for earrings bought on your website?

We offer full refunds for fashion jewelry within 14 days of your online purchase. Just return your order by printing out a prepaid return label here.

What’s the return policy for jewelry bought in one of your stores?

We offer full-refunds for fashion jewelry within 14 days of an in-store purchase—just bring it back to the store. Piercing jewelry cannot be returned.

When will I get my refund?

Refunds will typically appear in your bank account 3-10 business days after they have been processed.

Can I exchange a piece of jewelry?

We do not offer exchanges at this time.

What is your shipping policy?

Orders over $50 ship free! All orders under $50 cost $5 to ship within the United States. We currently do not ship internationally.

When will my order ship?

Typically orders ship within 24 hours. We do not fulfill orders over the weekend, so orders placed on Saturday and Sunday will ship on Monday.

When will my order arrive?

On average your package should arrive 2-5 days after your order is placed.

How can I track my order?

You can view tracking info by logging into your account and clicking on the order number. You’ll also receive an email with tracking info. And you can always reach out to us at heystud@studs.com if you need help. 

Do you offer expedited shipping?

Currently, we ship all packages via USPS First Class only. But you should receive your package between 2-5 days from when you order.

What countries do you deliver to?

Currently we only ship within the U.S. and its territories, but we are always looking to expand into new markets!

My package is missing what do I do?

We’ll sort it out! Please email us at heystud@studs.com and we'll get you taken care of!

I have a different question!

Contact us at heystud@studs.com and we’ll do our best to answer!

You can see our hours here.

On our e-commerce site, we accept all major credit cards as well as Google Pay, Apple Pay, Venmo, and PayPal. Our stores accept all major credit cards as well as Google Pay and Apple Pay; we are cashless.

All of our piercing jewelry is made of high-quality, implant-grade metals: surgical steel, titanium, or 14k gold. Our non-piercing jewelry varies. For the majority, our base metals are brass and sterling silver, then finished with durable silver or gold plating. Take a peek at the description of each earring for specifics.

So you might assume nickel-free means zero nickel, right? Nope. Surgical steel and sterling silver are considered hypoallergenic, but pure metals still contain some traces of nickel. For the majority of people, that trace amount of nickel isn’t an issue.
Jewelry is often plated with gold or silver, leading other brands to claim its “nickel-free”, since the layer touching your skin doesn’t have nickel. But as the plating wears down over time, your skin can come into contact with the base metal (which contains trace nickel). We want to be as clear as possible and let you know that some of our jewelry contains trace amounts of nickel which naturally appears in pure metals like surgical steel or sterling silver. It only affects you if you have a nickel allergy, but we want you to be informed. Whether or not you have an allergy, we recommend taking your jewelry off each night before you go to bed and storing pieces in a cool, dry place to prevent that base layer from showing up sooner.

OK, here are the basics: calling jewelry hypoallergenic means it’s made of pure metals such as platinum, 14k gold, titanium, surgical steel, fine silver, or sterling silver.  All of our piercing jewelry is hypoallergenic, as is some of our non-piercing jewelry (any sterling silver options). If you have a nickel allergy you’ll want to choose one of our titanium or 14k gold pieces. For most people (even those with sensitive ears), all of our earrings should be fine, but if you have allergies, be sure to check out the materials details on each piece. We also recommend taking your earrings off at night to give your ears a rest.

Most of our earrings are sold as singles. Buy one, two, or seven—your ears will love it!

Email us at heystud@studs.com and we'll get you taken care of! We typically respond within 24 hours.

We aim to reply to every email or text within 24 hours. Hang tight!

Nope - we’re all ears for now!

We pierce ages 8 and up. If you are under 18, you must have a parent or legal guardian present. We ID everyone, no matter what, and legal guardians will be asked to present an ID. Acceptable forms of ID include a government-issued ID, a driver's license, or a passport.

We pierce with single-use needles, not guns. All of our piercing jewelry is made of high-quality, implant-grade metals: surgical steel, titanium, and 14k gold.

You can see all our options on our piercing page here.

The piercing service is a flat $35 fee for a single piercing, and $50 for any two piercings. The piercing jewelry is a separate cost and ranges from $30-$180. You can see our options here.

Our piercing jewelry ranges from $30-$180. Each piece is priced individually.

No, but this is the math: cost of a piercing at Studs = price of the piercing service + price of the piercing jewelry you choose.

Our piercing jewelry is only available in-store.

Yes, but right now our piercing jewelry is only available in our stores.

Yes! We take appointments every day from 12-4pm; you can schedule one hereWe are walk-ins only every day from 4pm-close. 

We love friends! For safety reasons we only allow one other person with you in the piercing room, but extra guests can wait outside in the main store area.

Timelines vary based on your specific piercing and your body. Typically, ear lobe piercings take around 2 months, while upper or inner ear piercings take between 3-12 months to heal. Read our full guide to taking care of your piercing here.

It’s important to clean the front and back of your piercing a few times daily with saline spray. You can read our full guide to taking care of your piercing here.

The way you remove the earring depends on the type of piercing you have.

Threaded: Hold the post with your index finger and thumb, then lightly rotate it to the left, delicately unscrewing the back until it separates from the front.

Push Pin Earring: Grasp the back of the earring with your index finger and thumb. Pull outward on the earring back while slowly increasing the pressure until it loosens and the earring comes undone.

Fixed Bead and Seamless Hoop: Move the hoop’s hinge out from the earring hole towards the bottom of your lobe. Once the connection point is outside of your ear, gently grasp each side of the clicker and pull apart, taking care to not snag the earring. 

Captive Fixed Bead Ring: Hold the end of the hoop that is fixed to the bead with your index finger, then use your other hand to gently bend the ring.

Resist the urge to sport it always: to maintain your jewelry’s finish we recommend taking your earrings off at night. Store your jewelry in a cool, dry place. You can use the airtight baggies your jewelry comes in or stash them away in a jewelry box, but be sure to keep them away from humidity (so not in the bathroom). 

Stay dry: Sweat, pools, sunscreen, hairsprays, lotions, and shampoos can all affect your jewelry. If you’re putting something on, take your jewelry off before applying or do your best to avoid getting it on your earring. 

Cleaning: We recommend mild soap and non-abrasive polishing cloths to keep pieces sparkly clean.

Email us at heystud@studs.com and we can sort it out. If your order has already shipped out, you can return it by printing out a prepaid return label here for a full refund within 14 days of purchase. Piercing jewelry cannot be returned.

We’ll handle it! Email us at heystud@studs.com and we will get you taken care of!

We offer full refunds for fashion jewelry within 14 days of your online purchase. Just return your order by printing out a prepaid return label here.

We offer full-refunds for fashion jewelry within 14 days of an in-store purchase—just bring it back to the store. Piercing jewelry cannot be returned.

Refunds will typically appear in your bank account 3-10 business days after they have been processed.

We do not offer exchanges at this time.

Orders over $50 ship free! All orders under $50 cost $5 to ship within the United States. We currently do not ship internationally.

Typically orders ship within 24 hours. We do not fulfill orders over the weekend, so orders placed on Saturday and Sunday will ship on Monday.

On average your package should arrive 2-5 days after your order is placed.

You can view tracking info by logging into your account and clicking on the order number. You’ll also receive an email with tracking info. And you can always reach out to us at heystud@studs.com if you need help. 

Currently, we ship all packages via USPS First Class only. But you should receive your package between 2-5 days from when you order.

Currently we only ship within the U.S. and its territories, but we are always looking to expand into new markets!

We’ll sort it out! Please email us at heystud@studs.com and we'll get you taken care of!

Contact us at heystud@studs.com and we’ll do our best to answer!